Contact us
Lendify is run by a small team. Email reaches us, and we read everything — but several things are faster to sort out yourself, so those are listed first.
Faster than emailing us
A payout has not arrived
Check Earnings & payouts first. Money from a completed rental clears after a short holding window, and the Pending card shows the exact date it becomes withdrawable.
Something went wrong with a rental
Open the booking and use Report a problem. That starts a dispute with both sides on record, which is what we need to act — an email about it cannot do the same job.
An account action you think is wrong
Moderation emails contain a link to appeal. Appeals are reviewed individually and reverse the action if upheld; replying to the email does not reach that queue.
Include your booking reference (it looks like BRW-XXXXXXXX) if your question is about a specific rental. Without it we usually have to write back and ask, which costs you a day.
We aim to reply within one business day. We do not have a phone line — a written record of what was agreed matters more than speed when money or damage is involved.
Legal and business details
- Operator:
- NICODE LLC
- Registered address:
- 5280 NW 2nd Ave Apt 116, Boca Raton, FL 33487
- Legal enquiries:
- legal@lendify.now