Community Guidelines

Version 1.0.0 · Last updated

Template notice. This document is sample content supplied with the platform. It has not been reviewed by a lawyer and is not tailored to any jurisdiction. The marketplace operator must have it reviewed and adapted before relying on it.

The short version

Treat other members the way you would treat a neighbour who is doing you a favour.

Be accurate

Describe what you are lending honestly, including the scratches. A listing that oversells is the single most common cause of disputes, and it always costs more than it gains.

Be reliable

Turn up when you said you would. If plans change, say so early — a message two days ahead is fine, silence on the day is not.

Be respectful

No harassment, discrimination, or abuse based on race, religion, gender, sexuality, disability, age or anything else. This applies to messages, reviews and public profiles.

Keep it on the platform

Arranging payment off-platform removes every protection either party has: no verified payment, no deposit handling, no dispute process, no record. Requests to do so can be reported.

Reviews

Review what actually happened. Do not offer or accept anything in exchange for a review, and do not use reviews to threaten or retaliate.

Reporting

Report a listing, message, review or member using the report control on that item. Reports are reviewed by a person. Reporting in bad faith is itself a breach of these guidelines.