Template notice. This document is sample content supplied with the platform. It has not been reviewed by a lawyer and is not tailored to any jurisdiction. The marketplace operator must have it reviewed and adapted before relying on it.
1. Who we are
NICODE LLC ("we", "us") operates Lendify, an online marketplace where members list items for rent and offer services, and other members book them. Our registered address is 5280 NW 2nd Ave Apt 116, Boca Raton, FL 33487.
2. What we do and do not do
We provide the platform: listings, search, booking, messaging, payment processing and dispute handling. We are not a party to the rental agreement between a renter and a provider. We do not own, inspect, or take custody of any listed item, and we do not employ or supervise any service provider.
This matters for expectations: the condition of an item, the quality of a service and the accuracy of a listing are the responsibility of the member who published it.
3. Eligibility
You must be at least 18 years old and legally able to enter into contracts. You must provide accurate registration information and keep it current. One person may hold one account.
4. Your account
You are responsible for activity under your account and for keeping your password secure. Tell us immediately if you believe someone else has accessed it. We may suspend or terminate an account that breaches these terms, with notice where practical, and always with a route to appeal.
5. Listings
Providers are responsible for ensuring that what they list is:
- legal to rent or supply in their jurisdiction;
- accurately described, including condition, faults and what is included;
- safe and fit for the described purpose;
- covered by any licence, certification or insurance the law requires.
Prohibited and restricted categories are set out in the Prohibited Items Policy, which forms part of these terms.
6. Bookings and payment
A booking is formed when it is confirmed and payment has been taken. Prices, fees, deposits and cancellation terms are shown before payment and are captured in an immutable price record attached to the booking.
We collect payment on the provider's behalf, deduct our service fee, and remit the balance. Payment card data is handled by our payment processor; we never store card numbers.
7. Security deposits
Where a listing requires a deposit, the method used is disclosed before you pay:
- Authorization hold — funds are reserved on your card and released after inspection.
- Refundable charge — used for longer rentals, where a hold cannot be maintained. The deposit is charged and refunded after inspection.
Deposits may be captured, in whole or part, only where a damage, loss or late-return claim is upheld under our dispute process.
8. Cancellations and refunds
Each listing states a cancellation policy. Refunds are calculated automatically from that policy, the time of cancellation and who cancelled. A booking cancelled by the provider is always refunded in full. Full terms are in the Cancellation Policy.
9. Condition evidence
Photographs, checklists and PIN confirmations recorded through the platform are operational evidence to help resolve disagreements. They are not identity verification and do not constitute legal proof of condition, ownership or delivery.
10. Prohibited conduct
You must not: misrepresent yourself or a listing; take bookings or payment outside the platform to avoid fees; harass, discriminate against or endanger another member; scrape or reverse-engineer the service; or use it for anything unlawful.
11. Liability
To the fullest extent permitted by law, we are not liable for indirect or consequential loss, or for the acts and omissions of members. Nothing here excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.
12. Disputes
Members should first try to resolve a problem directly through the platform's messaging. If that fails, either party may open a dispute; we will review the evidence and reach a decision on the release of funds and deposits. Our decision governs money held on the platform; it does not prevent either party pursuing other legal remedies.
13. Changes
We may update these terms. When we do, you are notified in the app, and we ask you to accept the new version. Acceptance is required before your next booking — you can continue browsing and managing your account in the meantime. Each version you accept is recorded against your account with the date.
14. Contact
Questions about these terms: legal@lendify.now